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Following is a sampling of responses we have
received from families served over the years.
David Henseleit
& Richard: - My sincere thanks in the wonderful
manner you so graciously prepared my sister's funeral services.
You were most helpful in every way, making the ordeal so much
more easier for me. Your business facilities are all so
convenient and pleasant, making it a pleasure to work with you.
The guests enjoyed the after service reception. I received
a letter of thanks from the Cottonwoods residents. Thanks
again, Sincerely - Eileen Childress.
To, Dave, Clair
and staff, - Words cannot express my thanks to you enough.
The kindness, compassion and sensitivity you have shown at such
a tragic time will never be forgotten. I know you deal with
this on a daily basis, but for those of us who don't, we truly
appreciate your thoughtfulness, guidance and co-operation in seeing
our loved one is remembered as the person they were. Sincerely,
Hali and Mikayla Dietz & Hal, Judy and Devon Sandvold.
Dear sirs,
Having used your services now for two funeral arrangements, I
would be remiss in not writing to you to say just how much we
appreciated the professionalism shown throughout these two sad
occasions for our family. On behalf of my brothers, their
families and myself, I commend especially Dave Anderson and Richard
Henseleit for going above and beyond in their exceptional attention
to detail and unceasing heartfelt caring and compassion shown
to our family and friends. You do a difficult job very,
very well!! ... I would not hesitate in recommending
your services to anyone who, through the death of a loved one,
needs you. Keep up the good work, and bless you all.
Thanks again. Sincerely Vicki Potter.
To our friends
at Springfield Funeral Home. Our family wishes to
extend to you its sincere thank you for the service you gave to
our grieving family. Your beautiful funeral home, and the
manner in which you perform all the elements of service are beyond
reproach. Kind regards - Sonia Southworth and
family.
Henseleit Family,
Your professionalism and beautiful facility helped, make mom's
memorial service warm and personal. Your family made a difficult
time easier for us. Thank you. The Loseth family
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Richard & David
- On behalf of my family and myself, let me say 'thank
you' once more for your care and compassion towards us.
Giving our loved one's body over to you people for burial was
like giving it to a good friend - one who cares! May our
Lord continue to bless your ministry among us here in Kelowna.
In His love, Florence Mohns.
Dear Werner;
Thank you for your kindness to me and my family during the death
of my mother Annie. Richard looked after everything for
us in a very professional way... I enjoyed the opportunity
of working with you from time to time. You folks do such
a great job with a sincere Christian love. Sincerely
Pastor J. Henry Clarke.
Dear David,
I wanted to write to thank you for all you did for my family and
I... Like you told me, losing a baby seems so tragic, but you
made the situation easier with the trust you were able to instill
within me. You provided us with privacy and gave us your
complete attention... I felt like you were truly there for us
and I have a hard time expressing my gratitude in writing.
You will forever be remembered for your sincerity... Shawna
Palmer.
Dear David,,
We can't thank you enough for your compassion and caring during
the most difficult time of our lives. You did a beautiful
job on Ian and it helped to ease our pain. There are no
dress rehearsals for this and the dignity and concern you showed
us far exceeded our expectations. You and you staff went
the extra mile and we will be forever grateful. The service
was beautiful and please pass our heartfelt thanks to the
gentleman that did the video, he did a fantastic job. You
truly are blessed and no words can express fully how much we appreciated
everything. God bless you, Ron, Robbin and Sheri Minion.
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To the managers
and staff at Springfield Funeral Home. Thank you so
much for your help at this sorrowful time. All our family
and friends were so impressed. You allowed us to carry out
the funeral as we wanted it, and went along with us all the way.
Thank you again, we think you are great. Sincerely,
Y. Nixon.
Burke & all
the staff at Springfield Funeral Home: Randy and I would
like to thank-you so much for all you've done concerning E.Z.'s
viewing and funeral. We will always treasure the wonderful
memorial video you put together, as well as the reception after
the funeral. Your kindness and support in our time of need
was greatly appreciated. Thank you again, Sincerely Rand &
Sandra Zahara & rest of the Zahara family.
When we mentioned
a special consideration, it was immediately and efficiently taken
care of. I should mention too, that your charges were lower
than we expected and represented excellent value. We are
now only too happy to refer other people to you, knowing they
will be gently, fairly and respectfully treated. Thanks
so much, The Syd Thompson Family.
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Springfield Funeral
Home, I just wanted to to say thank you to all who were
involved in my grandfather's funeral. I hadn't seen him
much over the last few years, but he always looked sad and tired.
My final memory of him now will be that he finally looked at peace.
I would also like to thank the gentleman who was helpful and kind
to my daughter and myself that day, it was greatly appreciated.
Denise Farion.
Dear 'Family',
It will be two weeks tomorrow since we buried our mother C.H.
We have so many good memories, but also sad memories of her suffering,
we'd like to forget. You helped us remember the good and
beautiful things. You fixed mom up beautifully - she seemed
so much like I remembered her about 30 years ago. Thank
you for your kindness towards us the night she died, the day we
made arrangements & then your patience trying to make everyone
happy, your participation at the visitation... Sincerely,
Kathy
Dear Burke &
staff, - Thank you very much for your
help in arranging my mother's funeral. You and your staff
made us feel comfortable and relaxed. We were all very pleased
with the preparations for my mother. She looked calm and
peaceful. Wishing you all the best. Heartfelt thanks
The Broski family.
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It is so refreshing
to do business with a firm that is efficient and pays attention
to detail, no matter how minor. Your attitude, promptness
and courtesy was outstanding. I am pleased to complete the
follow-up survey with the highest ratings. As well you can
be assured I will recommend your service to others... Thank you
again, Rosemary Bolton, Debbie, Doug Bolton
Dear sirs:
Just a note to thank you for the professional services receive
from you. Please pass on our thanks to Brad for singing
so beautifully... and playing the piano so special. Thanks
also to the caterer- the sandwiches and treats were delicious
and nicely served. Thank you also for the beautiful memorial
book, Best regards, Annette and Henry Funk.
Dear Dave,
My special thanks to you, your staff and especially to Clair for
the thoughtful & caring attention you gave to my mother's
service.... every detail was taken care of... The entire
service was personal and touching. My mother would have
enjoyed it ( & who knows maybe she did?) She would have
loved the gathering of friends & family at the reception and
the reception room was perfect.... Yours truly Patricia
Osborne.
Thank you very
much for making the funeral services less stressful and doing
as my husband's wishes were to have it carried out with simplicity,
The Noel Family, Eunice Noel.
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To the management
& staff of SFH, Our family wish to thank your
staff for the very professional service you provided for my loving
wife. Also the special care we received following the service.
Bob Marros & Family
Dear Friends at
Springfield Funeral Home; I would like to thank
you for the lovely rose, the book "Will I Survive This Pain"
and the nice card. I did appreciate the visits too.
They meant a lot to me after Cy's passing. I had been
ill too so your kindness has been appreciated. Sincerely
Helen Forrest
Dear Mr. Werner
Henseleit, Myself and my husband would like to thank
you so very much for allowing us to take part in the Grief Recovery
Program. It has touched our lives so deeply and made an
impact that will last a life time. Thank you for helping
us heal! Laurie & Glen Bowman
After the funeral
you continued to finalize certain aspects of the burial for us,
but you also checked in with my mother to see how she was doing.
I was touched beyond words when I heard of a visit that was paid
to my mother 2 months to the day that my grandfather died.
She was brought flowers and a booklet, and was encouraged to share
in conversation how she was doing and more about who Antonio had
been. She was even asked to share photographs of Antonio.
In my opinion that was beyond just regular business follow-up
but confirmed my belief that Springfield Funeral Homes genuinely
understands and cares what a loss of a loved one means to a family....
Sincerely, Sandra Dillon.
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