Founded in 1981 and serving the entire Kelowna area, Springfield Funeral Home has developed a reputation for compassionate, caring service with a warm, personal touch. Our hallmark is to provide a deeply meaningful memorial service that celebrates a person’s unique life, while also offering comfort and closure for family and friends.
Besides any official titles, all of us at Springfield Funeral Home steadfastly refer to ourselves as Memorial Care Assistants, because we feel that this title is an appropriate representation of our service to you and your family. We’re here for you in the most trying times, and utilize our experience and creativity to help you appropriately remember and honour your loved one. Our family is here to assist yours, every step of the way.
President / Owner
Richard was born in Edmonton, AB, and was raised in the Okanagan. By age eight, his father introduced him to funeral work by giving him basic cleaning responsibilities at the chapel ("Dad showed me exactly how to detail and clean the funeral cars," recalls Richard.) Upon completing his post-secondary education in Vancouver and marrying in 1990, he began his full-time career with the family business. Richard serves as general manager of Springfield Funeral Home, leading a team of three managers, six licensed funeral directors, and 13 support staff. He and his wife Michelle have four children, Talina, Conrad, Alexander and Nicholas. Richard's personal interests revolve around family: outdoor activities such as motorcycle riding, snowboarding, and camping, graphic arts, and photography.
Funeral Director / Embalmer / Owner
David was born in Vernon, BC, and, like his brother Richard, was brought up with the exacting demands of quality and attention to detail in regards to the funeral business, where his charming and outgoing personality made him a natural. David graduated from the funeral director licensing program in 1990 and was awarded that year’s academic excellence award. David's primary responsibilities revolve around customer service, staffing, quality control, and public relations. David and his wife Andrea have two sons, Joel and Andrew. David’s interests include sports of all kinds, hiking and being outdoors. He’s also always quick to share a good joke.
Werner and Gretel Henseleit
Werner and his wife, Gretel, began their funeral profession in Vernon, BC in 1975. Giving up their partnership in the (then) Pleasant Valley Memorial Chapel, they opened the Springfield Funeral Home in Kelowna in 1981. Werner passed away in 2010, but his commitment, dedication to caring, and excellent service have worked their way into every aspect of the company. Werner and Gretel have four children, Richard and David who now own and manage the funeral home, Angela Klassen (Brad), and Daniel. Their families, including 9 grandchildren, all live in Kelowna.
Funeral Director & Embalmer / Partner
Born and raised in Edmonton, Rod is the youngest of eight children. He graduated from the British Columbia School of Mortuary Science in 1994. He worked for Oliver’s Funeral Home in Grande Prairie from 1994-1998, and was the General Manager of a large multi-location family owned funeral home in Edmonton. He has served in various positions on the Executive for the Funeral Service Association and has attended the ICCFA Funeral Management Program at the University of Memphis. Rod is an active member at St. Charles Garnier Catholic Church, and is a 3rd Degree member of the Knights of Columbus. Rod is an avid reader, enjoys hobby beekeeping. He is married to Jennifer, they have six children: Andrew, Adam, Laura, Jannah, Josiah, and Grace.
Funeral Director and Embalmer
Burke was born and raised in Kelowna. He began his funeral and embalming apprenticeship with Reardon’s Funeral Service of Tabor Alberta in 1980. In January 1990, he began a very productive and fulfilling relationship with the Henseleits and Springfield Funeral Home, where today Burke serves as assistant operations manager. His caring nature and personal commitment to helping families through their experience of loss have benefited our community many times over. In 1985 Burke, was married to Liana Klassen, and they have two sons: Joel and Jeremy. Burke’s personal interests include camping, fishing, golfing, playing and watching hockey (Go Canucks!!!)
Funeral Director and Counsellor
Clair Jantzen was born in Holland while his parents were serving as missionaries. After completing his high school education in Germany, he returned to Canada to complete his BA and MA in Clinical Counselling degrees. After graduating in 1984, Clair became a director of the Genesis Counselling Centre in Otterburne, Manitoba. Following some business ventures in Kitchener, Ontario, Clair moved his family to Kelowna in 1998 and began working for Springfield Funeral Home as both a funeral director apprentice and as the After Care program counsellor. Clair’s years of experience as a funeral director and in counselling add much to the service level offered by Springfield Funeral Home. His family, which includes wife Rachel, married daughter Danielle (Shaun Fell) and son Warren, are active in our community. Clair’s interests include cycling, reading, singing, hiking, watching movies, and travel.
Funeral Director and Embalmer
Dave was born in Magrath, Alberta, the middle child of six. Growing up in rural small town prairie settings has formed in Dave an appreciation for community and family values. His funeral home career began early and, in 1982, he received his Funeral Director’s License while working for his brother-in-law in Westlock, Alberta. His many years of experience have moulded Dave into a truly professional funeral director and a compassionate person; his strong and quiet demeanor bring a reassuring calm to the people he serves. Dave enjoys his time with his 4 daughters and his interests include hiking, triathlons and family activities. Dave took on an ultimate personal challenge by taking part in Canada’s Iron Man Competition in Penticton in 1998. He finished the gruesome triathlon somewhere in the middle of the 1700 participants.
Connie is the youngest of three children and had the privilege of growing up here in Kelowna. She started working with us in 1999, her duties included keeping our prearrangement records up to date and assisting office staff. Her creative abilities have assisted families in the presentation of various displays which add the special touch and personalization we so value at Springfield Funeral Home. After the loss of her parents, she completed her Funeral Director License and now continues to care for others with sensitivity and compassion. Connie and her husband love to travel and, when given the opportunity, enjoy sailing, boating and scuba diving.
Funeral Director & Embalmer
Alex Doran was born and grew up in Innisfil, Ontario. She moved to Alberta in 2011 where she attended Grande Prairie Regional College working towards a Bachelor’s of Social Work. She worked in Human Services supporting adults with developmental disabilities and persons experiencing homelessness until 2014 when she decided to make the switch to Funeral Service. Alex graduated from Canadian College of Funeral Service in Spring of 2017 in Alberta. She is new to Kelowna and enjoys her involvement in the Rotaract Club of Kelowna. Alex feels the greatest honor is to serve the community and families in their time of grieving.
Apprentice Funeral Director & Embalmer
Kaylon was born in Fort St. John B.C., and his family moved to Grande Prairie, AB in 1999. Kaylon attended high school in Sexsmith, Alberta, Grande Prairie Regional College for Commercial Beekeeping, and later for an Electrician Apprenticeship. After several years working in the Oil Field, Kaylon sought a change in Funeral Service. He is a current second year apprentice with Canadian College of Funeral Service and an active member of the Kelowna Rotaract Club. Kaylon is new to Kelowna and looks forward to graduating in Fall of 2018, gaining experience at Springfield Funeral Home, and keeping bees again.
Apprentice Funeral Director & Embalmer
Andrew was born and raised in Kelowna, the youngest son of David and Andrea Henseleit. Andrew joined the family business in early 2017 where it quickly became evident that he was passionate and comfortable in his new role, making him a natural fit for Springfield. Andrew is a first-year apprentice with the Canadian College of Funeral Service, working towards a Funeral Director and Embalmer license. Andrew is married to Carly and in his extra time he enjoys serving in various roles as a dedicated member of his community, and much like his father he’s enthusiastic about the outdoors – be it fishing, camping or dirt biking.
Memorial Care Assistant
Mariko was born and raised in Toronto. Her work in transportation and alternative dispute resolution (mediation) gave her the opportunity to live in Vancouver, Winnipeg, Montreal, Moncton and Ottawa. She obtained her MBA at Queen’s University and is a Certified Professional Consultant on Aging. In the fall of 2013 she moved to the Okanagan, initially with her daughter so she could start school at école de L’Anse-au-sable. Her elderly father and older son joined them a few months later. Her interest in working with families began when she was a teenager looking after her terminally ill mother. She has a very special place in her heart for caregivers and their families and is honored to be able to guide them in their time of need. She is looking forward to her studies at the Canadian College of Funeral Service in the fall of 2019. Mariko loves all things culinary and playtime with her SPCA rescue Black Labrador.
Sheila and her husband Les have been long time friends of the Henseleit family and have lived in Kelowna since 1991. Sheila has been with Springfield Funeral Home since 1996 and serves as a Pre-arrangement Consultant. Her charming, professional manner is evident in the extra care she takes to ensure that her clients’ personal wishes are reflected in their arrangements. Sheila and her husband Les have two grown children and three lovely grandchildren. In her spare time she enjoys music and interior decorating.
Charlotte was born and raised in Saskatchewan, where she enjoyed life on her parents’ farm. She moved to Saskatoon, where she attended the University of Saskatchewan and obtained her Bachelor’s Degree in Commerce. A week after her university convocation, she married her husband, Meldon and became a pastor’s wife. Their ministry led them to Gibbons, Alberta, where they served for over 14 years and Charlotte began her 20 year career with the federal government. Ministry brought them to Kelowna in 2010, where they continue to love and serve their church family. It is this level of care and service that Charlotte seeks to bring to her Springfield clients in her role as a Pre-arrangement consultant. When she is not at work, Charlotte loves to spend time with Meldon and their two teenage children, Clarise and Nate. She also enjoys baking, gardening, and treasure-hunting at the local thrift stores.
Joanne grew up in small town southern Saskatchewan and moved to Kelowna in 1980. Although she loves the beauty of the Okanagan with its lakes, valley and blossoms, she still has an appreciation and love for the landscape of the prairies with the beauty of the summer time patch-work harvest. Her previous careers have been in Banking, Interior Design and working as an Operations Manager.
Joanne recently married Norm and together they have shared in ministry. Combined they have three children, Keri, Chad and Chris and three wonderful grandchildren which, to Joanne’s delight, live in Kelowna. Joanne has traveled to Bolivia, Mexico and Ukraine on Mission trips. She enjoys crafts and activities that allow for creativity and expression and yes, that includes the grandchildren.
Mary Anne Ward
Family Care Counsellor
Mary Anne was born in small town Manitoba in 1954, the third youngest of eight children. Mary Anne came to Kelowna in 1972 and considers Kelowna her home, loving the beauty of our wonderful city. Her background in the banking industry and her personal experience of the loss of her husband have given her the sensitivity and professional skills required as our Family Care Advisor. Mary Anne provides “hands-on” assistance with the paperwork, notifications, and basic documentation needs that must be dealt with following a loss. In her spare time, Mary Anne enjoys travelling, and spending quality time with her family and friends.
Yvonne was born in Norquay, Saskatchewan, the third of 5 children. She and her husband, Ron, have two grown children, Michael and Christa. Yvonne serves in the capacity of office manager and receptionist. Her excellent administrative and graphic artistic abilities have helped in the providing of hundreds of meaningful and personalized services in her career with Springfield Funeral Home. In her spare time Yvonne enjoys sailing, biking, reading and sewing.
Kim was born in Halifax, NS and was raised on a farm just outside of Yorkton, SK. She moved to the community of Strathmore, AB as a young girl. She met her husband Todd in Calgary and they moved to Kelowna in the Spring of 1996. They have four sons Mackenzie, Harrison, Kennedy and Grayson. With a background in both retail and office management, she is excited to bring her passion for client care and a desire to make a difference each and everyday to her new role as Front Desk Receptionist.
Jessica was born in Ontario and moved to BC in the early 2000’s after completing her Bachelor of Arts, Honours Degree at Trent University in Peterborough, Ontario. From there she went on to attend Mount Royal College in Calgary where she received her Funeral Director and Embalmer certificate, and began working in funeral service shortly thereafter. Jessica serves as an office administrator, helps with preneed files and monument orders. Jessica met and married her husband, settled in Kelowna and together they’re raising 3 children. In her spare time Jessica is an avid reader, baker and enjoys being active with her family.
Joanne was born and raised in Kelowna, married her husband, Joe, and together they are raising their 3 boys in her home town as well. Having grown up here and being involved with their church, her boys school, their numerous sports teams and musical events, she feels comfortable with families from all walks of life. Joanne brings a calming presence and understanding heart to the families that she supports here; whether on the phone, creating memory cards and bookmarks or assisting with general office duties. When not taxiing her boys to their various events, she enjoys baking and cooking to keep her boys well fed and travelling when her schedule allows.
Anita was born in Burlington, Ontario, the third of five girls. Her family moved from Ontario in 1973 to be closer to extended family living in the Okanagan. She is married to Cal and they have two grown children, Matthew and Corinne. Anita is part of our office staff, and in her spare time enjoys traveling and spending time with family.
Accounting, Pre-Planning, Administration
Marlene was born in Winkler, Manitoba, the only girl in a family of seven children. She was raised in Southern California, moving to Kelowna in 1972. She is married to Doug and they have three children: Chris, Allison and Michelle. Marlene assists with accounting, pre-arrangement and office administration.