Founded in 1981 and serving the entire Kelowna area, Springfield Funeral Home has developed a reputation for compassionate, caring service with a warm, personal touch. Our hallmark is to provide a deeply meaningful memorial service that celebrates a person’s unique life, while also offering convenience and comfort for family and friends.
Besides any official titles, all of us at Springfield Funeral Home steadfastly refer to ourselves as Memorial Care Assistants, because we feel that this title is an appropriate representation of our service to you and your family. We’re here for you in the most trying times and utilize our experience and creativity to help you appropriately remember and honor your loved one. Our family is here to assist yours, every step of the way.
President / Owner
Richard was born in Edmonton, AB, and was raised in the Okanagan. By age eight, his father introduced him to funeral work by giving him basic cleaning responsibilities at the chapel ("Dad showed me exactly how to detail and clean the funeral cars," recalls Richard.) Upon completing his post-secondary education in Vancouver and marrying in 1990, he began his full-time career with the family business. Richard serves as president of Springfield Funeral Home, leading a team of three managers, 8 licensed funeral directors, and 15 support staff. He and his wife Michelle have four children, Talina, Conrad, Alexander and Nicholas. Richard's personal interests revolve around family and travel as well as outdoor activities such as cycling, motorcycle riding, skiing and snowboarding, camping, graphic arts, and photography.
Funeral Director / Embalmer / Owner
David was born in Vernon, BC, and, like his brother Richard, was brought up with the exacting demands of quality and attention to detail in regards to the funeral business, where his charming and outgoing personality made him a natural. David graduated from the funeral director licensing program in 1990 and was awarded that year’s academic excellence award. David's primary responsibilities revolve around customer service, staffing, quality control, and public relations. David and his wife Andrea have two sons, Joel and Andrew. David’s interests include sports of all kinds, hiking and being outdoors. He’s also always quick to share a good joke.
Werner and Gretel Henseleit
Werner and his wife, Gretel, began their funeral profession in Vernon, BC in 1975. Giving up their partnership in the (then) Pleasant Valley Memorial Chapel, they opened the Springfield Funeral Home in Kelowna in 1981. Werner passed away in 2010, but his commitment, dedication to caring, and excellent service have worked their way into every aspect of the company. Werner and Gretel have four children, Richard and David who now own and manage the funeral home, Angela Klassen (Brad), and Daniel. Their families, including 9 grandchildren, all live in Kelowna.
General Manager / Funeral Director / Embalmer / Partner
Born and raised in Edmonton, Rod is the youngest of eight children. He graduated from the British Columbia School of Mortuary Science in 1994. He worked for Oliver’s Funeral Home in Grande Prairie from 1994-1998, and was the General Manager of a large multi-location family owned funeral home in Edmonton. He has served in various positions on the Executive for the Funeral Service Association and has attended the ICCFA Funeral Management Program at the University of Memphis. Rod is an active member at St. Charles Garnier Catholic Church, and is a 3rd Degree member of the Knights of Columbus. Rod is an avid reader, enjoys hobby beekeeping. He is married to Jennifer, they have six children: Andrew, Adam, Laura, Jannah, Josiah, and Grace.
Funeral Director / Embalmer / Operations Manager
Burke was born and raised in Kelowna. He began his funeral and embalming apprenticeship with Reardon’s Funeral Service of Tabor Alberta in 1980. In January 1990, he began a very productive and fulfilling relationship with the Henseleits and Springfield Funeral Home, where today Burke serves as assistant operations manager. His caring nature and personal commitment to helping families through their experience of loss have benefited our community many times over. In 1985 Burke, was married to Liana Klassen, and they have two sons: Joel and Jeremy. Burke’s personal interests include camping, fishing, golfing, playing and watching hockey (Go Canucks!!!)
Funeral Director / Embalmer
Dave was born in Magrath, Alberta, the middle child of six. Growing up in rural small town prairie settings has formed in Dave an appreciation for community and family values. His funeral home career began early and, in 1982, he received his Funeral Director’s License while working for his brother-in-law in Westlock, Alberta. His many years of experience have moulded Dave into a truly professional funeral director and a compassionate person; his strong and quiet demeanor bring a reassuring calm to the people he serves. Dave enjoys his time with his 4 daughters and his interests include hiking, triathlons and family activities. Dave took on an ultimate personal challenge by taking part in Canada’s Iron Man Competition in Penticton in 1998. He finished the gruesome triathlon somewhere in the middle of the 1700 participants.
Funeral Director / Celebrant
Connie is the youngest of three children and had the privilege of growing up here in Kelowna. She started working with us in 1999, her duties included keeping our prearrangement records up to date and assisting office staff. Her creative abilities have assisted families in the presentation of various displays which add the special touch and personalization we so value at Springfield Funeral Home. After the loss of her parents, she completed her Funeral Director License and now continues to care for others with sensitivity and compassion. Connie and her husband love to travel and, when given the opportunity, enjoy sailing, boating and scuba diving.
Funeral Director / Embalmer
Alex Doran grew up in Innisfil, Ontario. She moved to Alberta in 2011 where she attended Grande Prairie Regional College working towards a Bachelor’s of Social Work. She worked in Human Services supporting adults with developmental disabilities and persons experiencing homelessness until 2014 when she decided to make the switch to Funeral Service. Alex graduated from Canadian College of Funeral Service in Spring of 2017 in Alberta. She moved to Kelowna in 2017 and has enjoyed swimming, visiting the farmer’s markets, and walking her dog. Alex feels the greatest honor is to serve the community and families in their time of grieving.
Funeral Director / Embalmer
Kaylon was born in Fort St. John B.C., his family moved to Grande Prairie, AB in 1999. Kaylon attended high school in Sexsmith, Alberta, Grande Prairie Regional College for Commercial Beekeeping, and later for an Electrician Apprenticeship. After several years working in the Oil Field, Kaylon sought a change in Funeral Service. He attained his license in Funeral Directing and Embalming in 2019. Kaylon started with the Springfield Funeral Home Team in 2017, in his spare time he enjoys keeping bees, and going to the dog park with his mini dachshund named Pancake.
Funeral Director / Embalmer
Andrew was born and raised in Kelowna, the youngest son of David and Andrea Henseleit. Andrew joined the family business in early 2017 where it quickly became evident that he was passionate and comfortable in his new role, making him a natural fit for Springfield. Andrew is a second-year apprentice and recently completed his mortuary studies with the Canadian College of Funeral Service, working towards a Funeral Director and Embalmer license. Andrew is married to Carly and in his extra time he enjoys serving in various roles as a dedicated member of his community, and much like his father he’s enthusiastic about the outdoors – be it fishing, camping or dirt biking.
Funeral Director / Embalmer
Natalie was born and raised in Montreal, Quebec and is bilingual in English and French. She worked as a Structural Welder/Fitter for 15 years in Montreal and New Brunswick. In 2011, she and her son moved to Alberta and she retired from welding in 2015. Natalie returned to school and graduated from the Canadian College of Funeral Services in 2017. She worked as a Funeral Director/Embalmer in Drayton Valley and Fort Saskatchewan, Alberta, before moving her family to the beautiful city of Kelowna to join our team here at Springfield Funeral Home. She loves travelling throughout the USA and enjoys spending as much time with her son as possible.
Apprentice Funeral Director and Embalmer/Celebrant
Jodi has been involved in leadership and work with families for over twenty years in her previous community. She was on the pastoral staff at Winnipeg Centre Vineyard Church where she served kids, youth and families in the last 10 years. Jodi made the switch to the funeral profession as she discovered that much of her passion was in serving families in the area of grief and loss. Jodi is married to Mike, her husband, and they have four amazing kids aged 15-21. They love to travel together, see the world and meet people. Jodi enjoys a great cup of tea while connecting with her friends and family.
Doreen was born in Edmonton, AB and raised in the country close to the small hamlet of Gunn, AB. She was the seventh in the family of nine (6 boys and 3 girls). She has five children and 2 grandchildren. At the age of 48 she had a great desire to become a funeral director and obtained her funeral directors license at the age of 50. She worked for 10 years at a small funeral home in rural Alberta before moving to Edmonton in 2017 to work at the busy location of Evergreen Funeral Home. She moved to Lake Country, BC in October of 2019 to start a new chapter in her life and be close to her 2 granddaughters. Doreen loves challenges, people, music, especially singing and loves the mountains and the fresh BC air.
Funeral Director Assistant
Kim was born in Halifax, NS and was raised on a farm just outside of Yorkton, SK. She moved to the community of Strathmore, AB as a young girl. Kim moved from Calgary to Kelowna in the Spring of 1996. She has four sons Mackenzie, Harrison, Kennedy and Grayson. With a background in both retail and office management, she is excited to bring her passion for client care and a desire to make a difference each and everyday to her role as Front Desk Receptionist.
Memorial Care Assistant
Sheila and her husband Les have been long time friends of the Henseleit family and have lived in Kelowna since 1991. Sheila has been with Springfield Funeral Home since 1996 and served as a Pre-arrangement Consultant until her recent retirement and shift to a new part-time position as a Service Greeter. Her charming, warm professional manner provide her the qualities to make all our guests feel welcomed. Sheila and her husband Les have two grown children and three lovely grandchildren. In her spare time, she enjoys music and interior decorating.
Director Family Experience / Celebrant
Mariko was born and raised in Toronto. Her work in transportation and alternative dispute resolution (mediation) gave her the opportunity to live in Vancouver, Winnipeg, Montreal, Moncton and Ottawa. She obtained her MBA at Queen’s University and is a Certified Professional Consultant on Aging. In the fall of 2013 she moved to the Okanagan, initially with her daughter so she could start school at école de L’Anse-au-sable. Her elderly father and older son joined them a few months later. Her interest in working with families began when she was a teenager looking after her terminally ill mother. She has a very special place in her heart for caregivers and their families and is honored to be able to guide families in her role as a Funeral Celebrant. Mariko loves all things culinary and playtime with her SPCA rescue Black Labrador.
Memorial Care Assistant
Sydney was born and raised in Dawson Creek, BC as the oldest of three children. After living in New Zealand for a year, Sydney moved to the Okanagan in 2013 for post secondary education, first at Okanagan College in Vernon, then graduating from the University of British Columbia Okanagan in 2017 with a Bachelor of Arts majoring in Psychology. Sydney has previously served the Kelowna community as a support worker for adults facing homelessness with developmental disabilities, mental illness, and addiction. With this background, as well as having experience in customer service and hospitality, Sydney is honoured to serve the families at Springfield. In her free time, Sydney enjoys discovering new places in the Okanagan with her fiancé Jon, gardening, playing the piano, cooking, and learning new things everyday.
Audio Visual Technician
John was born in Edmonton, AB and after moving around in Canada and the US, he settled in Kelowna in 1991. John is married Sandra and they have 3 grown children and a dear grandson, Rowan, who joined the family in April 2019. John and Sandra are also “parents” to Phoebe their Goldendoodle. In his free time John is a WW2 history buff, loves cars and hiking the hills of the Glenmore Highlands behind their home. John works behind the scenes here with video tributes, livestreaming and producing the technical part of our services. He makes everything sound and look great at Springfield Funeral Home.
Audio Visual Technician
Clint was born and raised in Cranbrook, BC. He met his wife, Jennifer while living in Calgary, and they moved to Kelowna in July of 1998. Clint spent 16 years as a technician and manager in the hazardous waste industry and joined the Springfield family in the fall of 2015. Sound reinforcement has been a hobby of Clint’s since he moved to Kelowna, and he is pleased to serve at Springfield in the areas of sound and video. Clint also enjoys spending time with his wife and 2 daughters, walking their dog, playing hockey and softball and volunteering as a tutor. Clint is grateful for the chance to help people in their time of need as part of the loving, caring family at Springfield.
Charlotte was born and raised in Saskatchewan, where she enjoyed life on her parents’ farm. She moved to Saskatoon, where she attended the University of Saskatchewan and obtained her Bachelor’s Degree in Commerce. A week after her university convocation, she married her husband, Meldon and became a pastor’s wife. Their ministry led them to Gibbons, Alberta, where they served for over 14 years and Charlotte began her 20 year career with the federal government. Ministry brought them to Kelowna in 2010, where they continue to love and serve their church family. It is this level of care and service that Charlotte seeks to bring to her Springfield clients in her role as a Pre-arrangement consultant. When she is not at work, Charlotte loves to spend time with Meldon and their two teenage children, Clarise and Nate. She also enjoys baking, gardening, and treasure-hunting at the local thrift stores.
Community Relations / Family Experience
Joanne grew up in small town southern Saskatchewan and moved to Kelowna in 1980. Although she loves the beauty of the Okanagan with its lakes, valley and blossoms, she still has an appreciation and love for the landscape of the prairies with the beauty of the summer time patch-work harvest. Her previous careers have been in Banking, Interior Design and working as an Operations Manager.
Joanne recently married Norm and together they have shared in ministry. Combined they have three children, Keri, Chad and Chris and three wonderful grandchildren which, to Joanne’s delight, live in Kelowna. Joanne has traveled to Bolivia, Mexico and Ukraine on Mission trips. She enjoys crafts and activities that allow for creativity and expression and yes, that includes the grandchildren.
After Care Advisor
Anita was born in Burlington, Ontario, the third of five girls. Her family moved from Ontario in 1973 to be closer to extended family living in the Okanagan. She is married to Cal and they have two grown children and three grandchildren that bring them much joy. Anita is our Family Care Counsellor who helps you begin the healing process by providing valuable “hands-on” assistance with many of the tasks that must be dealt with, like helping you fill out Canada Pension Plan and Old Age Security death benefit applications and pension documents. In her spare time, Anita enjoys traveling and spending time with family.
Yvonne was born in Norquay, SK, the third of 5 children. She and her husband, Ron, have two grown children, Michael and Christa. Yvonne serves in the capacity of office manager. Her excellent administrative and graphic artistic abilities have helped in the providing of hundreds of meaningful and personalized services in her career with Springfield Funeral Home. In her spare time Yvonne enjoys biking, golfing, reading, snowshoeing and other outdoor activities.
Sarah was born in Nanaimo, BC and moved to Kamloops in her early years. She finished high school and then graduated from Thompson Rivers University with a Bachelor of Arts. Sarah also has a passion for make-up artistry and completed her degree at MC College. She moved to Kelowna in 2013, married her best friend Tyler and is the proud parent of her two dogs, Taz and Fritz. With a background in customer service and management Sarah takes great pride in being able to serve her community.
Kimberley has lived in many Canadian provinces, Newfoundland, Nova Scotia, Ontario, Alberta and British Columbia. She moved to Kelowna with her husband, Peter, and bunny rabbit in April 2019. She is excited to be here and loves the lakes and the sunshine. She is never without a hobby and loves to cycle in the Okanagan. Kimberley has been looking after clients for her entire working life and is delighted to bring her skills to support the families that come to Springfield Funeral Home, currently her main task is to assist families with obituaries.
Kim was born in Edmonton, AB and has been lucky enough to live abroad for 10 years. Six years ago, Kim moved back to Canada and decided to settle in Kelowna to be close to family. She worked for 16 years in the area of addiction and trauma; ten of those years in Amsterdam serving at-risk women on the streets and more recently, 6 years in Kelowna, where she worked with women in recovery who were struggling with addiction and mental health issues. Kim brings compassion and understanding to the families she serves while helping to organize the practical details behind the scenes. She loves anything to do with nature and can be found biking, hiking, cross-country skiing, swimming in the lake in her time off.
Julie was born on Vancouver Island, BC, and spent most of her childhood in BC, Alberta, and as a missionary kid in Papua New Guinea (where she quickly learned to get over her fear of spiders). Julie spent 15 years as a missionary herself with Ethnos Canada. She was privileged to work in Ontario, the Philippines and Papua New Guinea before settling in Kelowna in 2018. Julie worked briefly at a local recovery centre before joining the Springfield team in 2020. She loves to use her admin and customer service skills to serve others in their time of need. Julie is happiest when she can enjoy the outdoors: camping, hiking, or just sitting around a campfire with a good book.
Kaitlynn was born and raised in Kelowna BC and has enjoyed living here her whole life. Serving the community has always been important to her so it is an honour to serve the Springfield team and Kelowna in this capacity. She has lots of hobbies and will most likely pick up more, Kaitlynn’s welcoming presence shines as she greets and helps families at our reception desk. Her hard work and youthful energy compliment our amazing Administrative Team.
Ali was born in Edmonton and raised in the small town of Red Deer, Alberta, until her family moved to the even smaller, and much hotter, town of Karratha, Western Australia. There she began and completed her high school education and joyfully adventured through the Southern Hemisphere before beautiful British Columbia beckoned the family back. Since her return, Ali has passionately completed a Diploma in Criminal and Social Justice at Okanagan College and a Bachelor's degree in Philosophy at UBCO. Her empathetic and inquisitive nature led Ali to join the team at Springfield Funeral Home to further serve her community. When not at work, Ali can likely be found hiking around Kelowna, spending quality time with her loving family, or reading a good book.
Administrative Assistant to the General Manager
Joanne was born and raised in Kelowna. She married her husband, Joe, and together they raised their 3 boys here. Having grown up here and being involved with their church, her boys’ school, their numerous sports teams and musical events, she feels comfortable with families from all walks of life and has a heart for those who are grieving. Joanne is tasked with being the Administrative Assistant to Rod Attwell, our General Manager, and also filling in for the other Administrative staff on occasion. With an almost empty nest, she and Joe are making plans to travel and spend time together in the outdoors. She also enjoys designing custom cakes – most recently for her oldest son and his bride at their recent wedding.
Accounting / Pre-Planning / Administration
Marlene was born in Winkler, Manitoba, the only girl in a family of seven children. She was raised in Southern California, moving to Kelowna in 1972. She is married to Doug and they have three children: Chris, Allison and Michelle. Marlene assists with accounting, pre-arrangement and office administration.
Caretaker / Custodian
Brent was born in Ponoka, AB but spent most of his childhood in Penticton, BC. He has fond memories of taking his motorbike on logging roads and stocking shelves at his father’s pharmacy. After high school, he attended Briercrest Bible College for 3 years. He loves American muscle cars, old GMC and Chev trucks, and cheering for the Toronto Maple Leafs and the Toronto Blue Jays. Brent came to Springfield Funeral Home in 2004 as a caretaker and to assist the staff. He continues to offer great support behind the scenes. You can also find him volunteering at Trinity Church.
Michaela spent her childhood in the Toronto area before moving out west and meeting her husband-to-be, Don in Calgary, AB. They have 2 children and now 1 grandchild. After managing a golf course together in Lac la Biche, they moved to Kelowna and semi-retired. Michaela joined the Springfield Funeral Home team in 2007 as a reception hostess and continues in that capacity as well as coordinating our reception services. She enjoys singing, swimming, golfing and spending time with friends. Her reliability and kind, respectful manner are appreciated by the client families she serves.
Annabel was born and raised in a remote farming community in Northern British Columbia. She took nurses training followed by post graduate courses in Psychiatry in Nova Scotia where she was employed in St. Joseph’s Hospital for 25 years. Annabel has volunteered in many areas in her communities including Mental Health Society, Cancer Society, Blood Donor Clinic, palliative care and the church. Her hostess skills were refined in her own home which always had an open door. She retired to Kelowna and since then has enjoyed spending time with friends and family and keeping active in the community by welcoming and serving the many families that make use of our reception services.
Verna was born and raised in the Canadian Prairies, where she also trained and became a Registered Nurse. She married Rev. Gary Knoernschild and together they raised 2 daughters who later gave them 6 grandchildren. After a long and rewarding career, Verna now enjoys spending time with family and friends, reading and travelling. In her travels she visited 2 orphanages, one in India and one in Uganda that she continues to support through her volunteer work here in Kelowna. Sadly, her husband passed away in 2004 but it is her experience walking through grief that she brings to enhance her work here. Verna feels proud and privileged to be a part of the Team at Springfield Funeral Home.
Theresa was born in Elk Point, AB and after moving around a bit, she settled in Kelowna in 1986. She has 5 children, 10 granddaughters and 5 great grandchildren plus her little Yorkie, Bijoux. She started in working in our family center as one of our hostesses in 2010. Her previous work in the catering industry and volunteering with the Catholic Women’s League had prepared her well. Theresa is also a hostess at her home, having had over 100 ESL students in her home since 2000. When she is not busy with her work or her students, she enjoys knitting, crocheting, sewing, cooking, volunteering and playing bridge. She thinks we have an amazing, loving, friendly team here at SFH and we think the same of her.
Gord was born in Vancouver and after marrying, he and his wife, Mary, moved to the Okanagan to raise their family of four children. Before retiring, he pastored in several churches in the Kelowna area. Gord enjoys playing music and singing in Seniors’ homes when he isn’t busy going on many yearly motorcycle trips with friends. Gord’s comforting and supportive personality is felt by those he welcomes to the services of their loved ones.
Rick was born and raised in Kitchener, ON. Upon graduating from McMaster University, he married "The Love of his Life" Su and together they have raised three children and are blessed to have seven grandchildren. In 2004, Rick and Su moved to Kelowna from Ottawa, ON where Rick felt a strong calling to serve in his new community. When an opportunity arose at Springfield Funeral Home, he jumped at the chance to become a part-time Funeral Attendant. In his spare time Rick enjoys golfing, skiing, walking the two, family dogs, and travelling with Su and the grandchildren. Rick loves helping others and believes his duties at Springfield Funeral Home have a positive impact with the families during a difficult time in their lives.
Len was born in Vancouver, BC and remained there through his university days at University of British Columbia. He completed his Seminary education in Edmonton, AB and spent 25 years in church ministry during which he married Margaret and they had a daughter, Carmen . He retired after 10 years in the Janitorial business and they moved to the Kelowna area. Len reconnected with Werner Henseleit from their days in Edmonton and 18 years ago Werner asked him to come help at Springfield Funeral Home. Between several volunteer projects, he is presently serving as a Funeral Attendant where his caring and reassuring personality is a helpful presence when welcoming family members to the services of their loved ones.