We Remember


December 30, 1967 — June 9, 2023

Faye’s Celebration of Life will be held on Saturday, October 21, 2023, at 1:00 PM at the Kelowna Flight Centre for Excellence Museum, 5800 Lapoint Drive, Kelowna, BC. If you are unable to attend in person, please join the family online by Livestream at the time of the service (see below), a recording will be made available to view shortly thereafter.

Faye passed away surrounded by family and friends after a brief illness on June 9, 2023. Faye had an illustrious career, spending 34 years with Jazz Aviation as Customer Service Agent, Station Trainer, and Charter Lead, making friends everywhere she went. She spent 33 years with the Canadian Armed Forces, working with the Cadet Program in Kelowna, BC since 1997 and at various summer training locations in British Columbia. Faye touched many lives across Canada, inspiring youth with her passion for aviation and the Cadet Program. When not working, Faye liked to travel and spend time with family and friends. She most recently spent a week on a Caribbean cruise in February and did a road trip to the United States in May.

Faye will be missed dearly by her husband of 7 years, Thor; her son Christopher Shore of Calgary, AB; father Henri Rozen; her sisters-in-law Cindy (Hugh) Groner and Heather Toms (Les Hynes); brother-in-law Ron (Joy) Toms; her niece Taya Hynes; as well as her fur baby Kirby the Cavalier King Charles Spaniel; and numerous friends across Canada and abroad.

Faye will be remembered for being fun to spend time with her larger-than-life personality, her welcoming smile that was a beacon to others, her loyalty to her family and friends, and the compassion she brought to everything she did.

In lieu of flowers, memorial donations may be sent to the BC SPCA.

If you wish to send a condolence, post photos, or share a memory, please scroll down the page to the area called “Condolences”.


Saturday, October 21, 2023, at 1:00 PM

Kelowna Flight Centre for Excellence Museum, 5800 Lapoint Drive, Kelowna, BC

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BC SPCA Link: spca.bc.ca


Service Information

Service Details

The service for TOMS, Faye Ida UPDATED SERVICE INFORMATION is scheduled for Saturday, October 21, 2023, at 1:00 PM. Below you will find the map for the service location and the contact information should you have any questions.

Address & Contact for Service Location:

Kelowna Flight Centre for Excellence Museum, 5800 Lapoint Drive, Kelowna, BC

5800 Lapoint Drive, Kelowna, BC


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Funeral Pointers:



  • Nicole Richardson says:

    Faye was certainly a bright shining star! People were drawn to her positive energy and kindness. My deepest Sympathy to her husband, Thor, Father, Henri, and son, Christopher ❤️ She will always live in our hearts 💕

    • Megan mcconnell says:

      Thor and family. I was heartbroken for you all. I lost a mentor and a friend. Thor you lost the love and care of an amazing woman. I am sorry I was not able to attend but you are all in are harts today and flowing.

  • Patrick R Hyska says:

    My thoughts are heavy for the family, fur baby Kirby and all others who had the honor to spend time with Faye. I never knew Faye . I am sure it would have been someone I would look forward to talking with. Heavy heart. Retired Royal Westminster regiment Sgt Patrick R Hyska CD

  • Bridgit Concannon says:

    My deepest condolences goes out to Thor, Christopher, Henri and the rest of the family. Faye really made a great impact on me in my youth and junior years of being an officer

  • Col Steven Deschamps CD HCol 443 (MH) Sqn and Founding President of the CIC Branch Association of BC says:

    On behalf of all CIC in BC, and the CIC Branch Association of BC, let me express our deepest condolences to you and your loved ones. We share your sorrow and will miss our dear friend.

  • Pauline McGarry says:

    My sincere condolences to the family.
    I did not know Faye for very long but I enjoyed the times when I did get to see her. Ronan says he will miss her smiling face at the airport as he often seen her and she was always so pleased to see him.

  • Cathy Bach says:

    Faye was a breath of fresh air. That smile and awesome nature warmed up a room. Deepest Condolences to the family. She will be missed. RIP beautiful lady. ❤️

  • Evan Winkelaar says:

    Great friend to all. Enjoyed working Vernon camp with her, and sharing many meals with her as a friend. Miss her.

  • Capt Sam says:

    Faye made my last summer at Vernon, my best. Our chats were always heartfelt & sincere, and she taught me the joy of a true friend hug. Smiles and laughter always surrounded her. The Cadet Program and CAF has lost an amazing human asset.
    My deepest condolences on her passing. =^._.^=

  • Penny Hendricks says:

    I am so sad and still in disbelief that Faye has passed on. Whoever wrote her eulogy did it well as it reflected the beautiful soul that I knew long ago in the 90’s on Healy Street when the kids were young as were we. Recently Faye helped me out in Kelowna by picking up a really important Ukrainian artifact that was gifted to me by an old Ukrainian lady after her husband passed and she had to move to a much smaller place. Of COURSE it was Faye who rescued my items last minute as the pick up was time sensitive. True to her spirit with a cheery voice she said ‘OF COURSE I will pick these up and hold them for you until we figure out how to get them to you in Quesnel!’. Faye was always a happy soul whose mood never changed and was always friendly and beyond kind and helpful. I am sad that her illness took her away from her son Chris way too soon and well before old age. I am sad for Henri as I cannot image my child pre-deceasing me. Not enough years with her husband Thor. May your spirit shine in Heaven Faye like it always did here on Earth with us mortal souls. Rest now in peace Beautiful Lady ❤️

  • Pamela Audley says:

    A beautiful soul who will be dearly missed. Her smile would light up a room.

  • René says:

    Faye always greeted me with a huge smile and a big hug! She was one of a kind!! Gone way too soon. Fly high lovely! Say hi to my Clarence! 😘🦋

  • Justin Whitson says:

    I am so sorry to hear! So many memories with her during my times in Vernon(2005-2008). She was so sweet, dedicated and cheery. My condolences to her family.

  • Donalee & Henry Roelofs says:

    It is still so hard to believe that Faye has passed on. What a beautiful woman she was. Our family got to know Faye through her many years of work with the Air Cadet Program. She was always so positive and such a great influence on not only our children, but so many others. She really was “one of a kind”! To Henri, Chris, Thor and the rest of her family, our heartfelt condolences to you all for this devastating loss. She will be missed.

  • Lisa Spencer says:

    Faye was an amazing friend and colleague. She was always happy to give you a smile and a hug any time you needed. YLW will never be the same without her. RIP my friend.

  • Ken Dewerson says:

    Faye was an inspiration to us all at YLW, hjer smile will be missed by all the Ambassadors.

  • Garth Caron says:

    I live in Lake Country, BC. On the flight path into YLW. I remember Faye from my AirBC days at the Training Centre, and Faye was always a pleasure to have in a class. Many times trained for Security Training at the bases as well. Years later I ran into Faye at the YLW Counter, she hadn’t changed much. The Smile, and the excellence in Customer Service was always evident. I shall miss her. She was an excellent employee and always had time for Air Cadets, in Vernon and other places. Everyday since she has passed away there isn’t a day I don’t think about her when a Rouge, A320 Air Canada Express DH-8-400 or CRJ passes by. I doubt if that feeling will every leave me. A Job well done Faye!

  • Beardsley Joy says:

    Dearest Faye, how I loved to see you come up to my plane with that infectious smile. I loved chatting with you and was so happy when you got to Kelowna base. You are part of our Jazz Aviation family and you will be so missed by all your flight crews. Your family and Kirby must miss your love and just being there with them. Fly high Faye and watch over us all from Heaven and someday when we meet again and I see your smile what a glorious day that will be!

  • Jana Mollica says:

    Faye was a face you always wanted to see when that airplane door swung open. She ALWAYS had a smile and a warm welcome for you. She was such a happy, friendly person. Everyone at Jazz will miss her so much. Much love to her friends and family. Take comfort in knowing how loved she was & the memory she left in our hearts.

  • Jenna edwards says:

    This is such shocking sad news. I had the honour and pleasure of working as a CSA @ Air BC Kelowna with Faye and continued to be greeted by her infectious smile and contagious friendly personality throughout my time as a flight attendant. What a truly beautiful soul. My deepest condolences to Faye’s Son who she was so proud of and to her Husband and family. Faye will truly live on in the others who’s lives she touched.

  • Kerri Hardisty says:

    Condolences to the Toms family. Heartbreaking. Faye was a colleague to myself and husband at Jazz. She was the best agent in the system because she was genuinely very kind to all. She will be missed.

  • Colleen Fraser says:

    I met Faye when she had just started with Air BC in Quesnel (YQZ) and I had just started with Air BC in Williams Lake (YWL). I came to know her as a friendly person who could be relied on to get you out of a jam. Anytime I needed help, she would reach out and offer her hand. I was grateful to her for leading me to Kelowna (YLW) when I decided to move back to BC. Her unquenchable thirst for knowledge and her ability to problem solve made her an excellent trainer and coworker. Our shared history will always be a treasure for me. I send my condolences to her family and her many friends. You’ll always stay in my heart, my friend. ❤️

  • Britt Stevens, Air BC says:

    Such sad news. My sincere condolences to Faye’s family and friends. It is rare to come across such a kind and caring soul. It was always a pleasure to see her, even for just a few minutes.

    • Joanne Gilbertson says:

      Christopher, Thor, Henri…My deepest sympathy to all….It’s was heartbreaking to hear about Faye. She was absolutely one of the kindest, nicest people I every worked with…as well as a great friend. I hope you will find comfort in all the amazing memories you have. Rest in Peace Faye❤️

  • Steve Newlove says:

    Thor, I’m so sorry to hear about Faye’s passing. She was such a wonderful, caring, and friendly person taken way too soon. The world needs more people like her. She will be missed by all who knew her. Thinking of you during this time and condolences to the rest of the family as well.

  • CARRIE WARD says:

    My deepest condolences to the family and friends who have lost such a beautiful person. As many have said, Faye was such a positive force she will be missed by all whose lives she touched. Soar above all!

  • Captain Angela Brass, CD says:

    Faye, such an amazing person. The biggest heart ❤️ and always there for her friends. So willing to help in any way. I spent many summers in Vernon at the cadet camp with Faye. Each year our friendship ❤️ bond growing. I have had the honor to meet your father Henri and tour son Christopher. I also have had the honor to work with your husband Thor, also. Faye, you truly will be missed
    You made such a difference on so many people. I will truly miss you my friend ♥️💨🪶

  • Jerilynn Lebrun says:

    Faye you have been such an inspiration. Miss you Love you my friend ❤️

  • Lynn LaRocque says:

    To Faye’s family, friends and coworkers. I was so saddened to read of Faye’s passing. I worked at YLW for over 11 years for Horizon Air and had the pleasure of working along side Faye and her fellow Jazz coworkers. Faye was so friendly, helpful and professional towards anyone she met. I will always remember her beautiful smile and warm bubbly personality. My sincerest condolences to all..

  • Daniel Mason says:

    It was a privilege to be a colleague of Faye Toms since joining the YLW Base from YYG last November, Always friendly and engaging, Faye left an indelible mark with everyone she touched. Gone too soon but forever unforgotten Rest In Eternal Peace Sweet and Kind Lady.

  • Paige R says:

    Faye will be so incredibly missed by us girls at the Glenmore lab. I’ve been missing our Tuesdays where I’d wait until the late afternoon for her to come in so we could share pictures and stories of our fur babies and family.
    She was such a wonderful person with a beautiful soul and it devastates me to hear the news of her passing. My deepest condolences to her family, I hope you’re all managing well in this understandably difficult time.

  • Joyce Hoffman says:

    To my friend Faye. We worked together, side by side at Air BC. We shared laughs, easy times and tough times. You were cool under all and any conditions, calming all of us. Your knowledge was unbelievable that you shared with us CSA’s. Never to show anxiety or anger. I’ve treasured you as a colleague and as a friend forever. May you Rest In Peace sweetheart. Best regards to your family.

  • Lee Taylor says:

    Faye was a shining light, that bright smile lit up any room. She put people at ease, always had nice words to say and always a positive outlook. It has been many years since we saw each other but her lasting impression of her many wonderful qualities will be what keeps her memory alive. Hopefully we can all keep a bit of Faye with us and strive to set the same example she did. Rest Easy Faye. We will miss you.

  • Christine Allen says:

    I am sending my deepest condolences and thoughts to Major Toms and his family.

  • Kelly James says:

    It was shocking news to hear of Faye’s passing. I can not even imagine how her Family feels. I have know Faye since 1980 through the Cadet Program. Always had a smile on her face and a kind word for everyone. You could see the humour in her eyes. She was a like a shining light. For her Family…Always remembers her smiles, laughter and caring ways.

  • Kent Gregoire says:

    We have lost such a lovely human being, Faye was everything that we all should be, happy, caring, inspirational and simply a joy to be around. Everyone who knew her was saddened by her untimely passing. My deepest condolences to her family.

  • Rory Pleasants says:

    Always a cheerful smiling face when ever we rolled up to the gate, Faye was one of those special people that would go the extra mile. You shall be missed by us all. Rest peacefully my friend, until we meet again.
    Condolences to the Toms family for your loss!

  • Joanne Keegan says:

    Farewell to a beautiful soul, inside and out. I had no idea in grade 7, we would be lifelong friendsFaye! There are no words to describe this feeling. When you’re young you think you’ll live forever. I’m so sorry I can’t be at your service, but you are in my thoughts and prayers. Rest in peace Faye, and rise in glory. Sleep well my dear friend, until we meet again. God bless you.❤️

  • Dean Mullin says:

    My deepest condolences to the family. Working along side of Faye when she started in Cranbrook, she always brought a positive and carefree attitude to work which made it so much fun and enjoyable to work with her. Faye was part of a group of us that went to Barbados and too funny we started day drinking and by the time we all were ready to go out she was too drunk and went to bed. She didn’t do that again lol. She touched many as I can see on here and still it’s hard to accept that she is gone. Thank you for being a friend.

  • Teressa low (hacking) says:

    Faye you are missed everyday. My deepest condolences to your family. Thinking of all of you.

  • Laura Heatherington says:

    Dear Chris, Henri, Thor: I hope you gain comfort today from the gathering to honour Faye. She was such a bright light and I feel privileged to have known her. What a spirit! She was so joyous and fun to be with, and was a truly caring and compassionate person. She is deeply missed. My sympathies to you all.

  • Cheryl Kruger says:

    Signed in to take part in saying farewell to Faye Toms.
    Beautiful sharing & caring of a genuine caring lady.
    Seldom do we meet someone who is truly open to new friendships without reservations or discrimination. Faye was an example of living with an open heart. Thank you Faye for touching so many.
    When I read of your engagement Thor, I was happy for both of you. I remember seeing Thor walking home from school and knew he would be in the military in some area.. Seeing Thor with Faye I thought it was a great partnership. May Thor, Henri and Chris cherish their memories and share them often.
    RIP Faye knowing you touched all who met you.
    Cheryl KRUGER (AC Jazz)

  • Karen Wiwchar says:

    I got to know Faye from train the trainer conferences from both Sunwing and Air Transat. She made you feel more then a friend when we met up.
    We both fell sick with the autoimmune disorders around the same time and her determination was a true source of strength for me. I will always remeber the pride and joy she took from Christopher surprising her with a visit in Toronto during one of the conferences.
    Condolences to the entire family and I know, she knows, she is missed.

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