Tour: The Chapel at Springfield Funeral Home

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Testimonial: Facilities: everything under one roof Tour: The Family Room at Springfield Funeral Home

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

My dad in his desire to serve all of Kelowna’s needs showed great foresight in the construction of our building.

This – our main chapel – is one of three service room options that we provide for families here at Springfield. We also have more intimate settings for smaller groups, whereas this chapel here can easily accommodate up to 250 people with the overflow.

What happens here is the telling of the story of your loved one’s life. We at Springfield work hard to encourage your participation in that also. No one knew them as well as you did. When given that option, I’ve seen families come up with some amazing ideas. Even just a few months ago, I had a family come up with the idea of bringing dad’s motorcycles in. We’ve had a Harley Davidson parked up front. And then with the eulogies, the tributes, the personalization – everyone who came to that service had a good feeling for who that person was.

A recent renovation that we did here at Springfield was brought around by a realization that not always can families get together at the time when it’s needed. We’ve installed a web camera which allows us to web-stream the service online, allowing people to participate from all over the world. We’ve had a unique service just recently where a brother from Scotland actually was able to Skype and do part of the eulogy of his brother’s life, right here, on the main screen.

We are now also creating DVD tributes that are shown during a service, which really enhanced the eulogy portion of the funeral service.

We believe here at Springfield that a funeral needs to be a reflection of the person’s whole life. Belief is important and it should be part of the service, but there’s also the person’s values, their personality, their morals. Those are the aspects that we want to give thanks for when we have someone who has passed away. That is part of their life that is being carried out in our lives. It’s a time and place when we take out of our busy schedules to account of how did this life affect ours. Why are we who we are because of our parents, our loved one? How did they affect our lives? How do we take time out of our lives to even communicate that to the next generation about what really matters?

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke