Tour: The Family Room at Springfield Funeral Home

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Testimonial: Facilities: everything under one roof Tour: The Reception Hall at Springfield Funeral Home

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

This is our Family Room.

This room serves a multiple of purposes. It’s location – immediately adjacent to the foyer – allows families to get away if it becomes a little bit too much with the visiting prior to the service. We want to give them a quiet place where they can meet with their family prior to the service, to collect their thoughts before the beginning.

We find some families, when they’ve had their loved one present at the service – the casket may be open for viewing – we’ve set this room up in such a way that their friends, if they would like to come in and say goodbye, they can come here to visit, allowing those who maybe did not feel comfortable with that to immediately go to the Chapel to have a seat. This way, all of your guests who are coming are going to feel that they’ve also been looked after.

If people would like to have family time prior to, we can actually set up an evening before the service for just your family and maybe some close friends to have your time to complete your relationship with your loved one and have your own personal private time to say goodbye – prior to the busyness of service the next day.

Some people would actually like to use this room as one of our service options. It’s a much more intimate spot for a group of 30 or under. When you are going to have a small funeral, this room feels a little bit more like you are almost at home.

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke