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Testimonial: Pre-planning: speaking from experience Testimonial: Pre-planning: easing the burden

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

There are a lot of things that need to happen, a lot of decisions that need to be made. If some of those core decisions are made in advance then clearly, you know, having that down in writing, having communicated that well with your family, establishes a framework in which we will then be able to simply fill in the blanks.

When prearragements have been made, the stress level is reduced immensely. And the reason for that is, the children or the family can concentrate on, on their grief and not so much on having to make decisions.

And I’ve had it where the children came in and they weren’t aware that it was, and I’ve sat down with them and said, “Well, this is what your mom and dad did 8 years ago.” It’s like, “ahh…” – you can physically see the relief on their face. It totally makes it easier.

And you know that it’s what the person wants. Quite often family members are comforted in knowing, “That is what my father wanted. He sat down and planned this himself.”

And if it’s been prepaid, then the financial concerns and the financial burdens have also been alleviated.

It’s almost this, this … a bit of a sense of pride that “I’ve done this, I’ve taken care of this, I’ve taken care of this for my family.” Much like you would if you had life insurance set up or a college fund for your, for your children. It’s something that, that you do and you can kind of feel proud that you’ve taken care of that for your family.

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke